You hereby give free consent to the processing of your personal data for purposes of getting access to Portal. You confirm that this consent is freely given and is specific, informed, and is an unambiguous indication of your wishes to processing of your personal data for getting access to the Portal. Mandatory Personal data collected by the Company includes the email address of the child’s parent, date of birth of child, and mobile number of the parent for purposes of verification. The Company uses personal data for purposes of creating the Company’s content. This information is used by the Company for purposes of advising age-specific recommendations and is strictly not shared with any other party. Specific consent is obtained by the parent for children below 13 years of age.
The Company ensures steady commitment to your usage on the Platform and privacy with regard to the protection of your invaluable information. This document contains information about the Website and mobile application https://www.crejo.fun/ (hereinafter referred to as the “Platform”).
In order to provide You with Our uninterrupted use of services, We may collect and, in some circumstances, disclose information about you with your permission. To ensure better protection of Your privacy, We provide this notice explaining Our information collection and disclosure policies, and the choices You make about the way Your information is collected and used.
a. “We”, “Our”, and “Us” shall mean and refer to the Domain and/or the Company, as the context so requires. b. “You”, “Your”, “Yourself”, “User”, shall mean and refer to natural and legal individuals who use the Platform and who is competent to enter into binding contracts, as per Indian laws. c. “Services” shall refer to the platform that provides extracurricular activities online for children from the ages of 4 (Four) to 16 (Sixteen) and other related services. d. “Third Parties” refer to any Application, Company, or individual apart from the User, Vendor, and the creator of this Application. e. “Personal Information” shall mean and refer to any personally identifiable information that We may collect from You such as Name, Email Id, Mobile number, Password, Photo, etc. For removal of any doubts, please refer to Clause 2. f. “Platform” refers to the Website and Mobile Application that provides the user with the facility to seek information through Service guides published by the Company.
a. To enable the provision of services opted for by you; b. To enable the viewing of content in your interest; c. To communicate the necessary account and service related information from time to time; d. To allow you to receive quality customer care services and data Collection; e. To comply with applicable laws, rules, and regulations;
Where any service requested by You involves a third party, such information as is reasonably necessary by the Company to carry out Your service request may be shared with such third party. We also do use your contact information to send you offers based on your interests and prior activity and also to view the content preferred by you. The Company may also use contact information internally to direct its efforts for service improvement but shall immediately delete all such information upon withdrawal of your consent for the same through the ‘unsubscribe’ button or through an email to be sent to firstname.lastname@example.org.
To the extent possible, we provide You with the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the Platform and opt-out of any non-essential communications from the platform.
Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login-related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.
Your privacy is very important to us. We follow systematic and stringent procedures to protect the security of the information/data stored on the Portal. The information that you have shared on the Portal is stored in secure server with encryption and can be accessed only for official purposes. Any of our employees who violate our privacy and/or security policies related to customer's data is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
CHILD’S DATA PROTECTION RIGHTS:
The Company is aware that our users are children of all age group and hence we have designed processes and system keeping them in mind. We are aware that children need particular protection to protect their personal data because they are less aware of the risks involved. Keeping this in mind we have designed systems in such a manner to protect children’s personal data at the outset. Fairness and compliance with data protection principles are central to all our processing of children’s personal data. Children’s personal data are strictly not shared with any third party. The Company only collect child’s personal data and has no relation with Sensitive Personal data.
On signing up on the Portal, you are required to provide us with certain basic mandatory information inter-alia including your e-mail id, mobile number (of the individual or the parent as the case may be), name, date of birth (of the minor user) and a password. The Portal may, also in certain events require details on the name of the school, city, state, country, etc. Once the registration process is completed, the said e-mail id and password can be used to access your account every time you visit the Portal. Parents/guardians guiding the minor users are required to instruct the children not to share their other personal information on the platform in the course of providing feedback or having healthy interactions on the platform or otherwise.
INFORMATION WE COLLECT AND THAT YOU PROVIDE:
We collect information that is either anonymous or personally identifiable. The anonymous information includes the pages you view on our site, the search terms you enter into our search utility, your IP address, and the operating system, browser software, and internet service provider you use, in order to improve security, analyze trends and administer the site.
The information we learn from customers helps us personalize and continually improve your experience of the Portal.
We use Your tracking information such as IP addresses, and or Device ID to help identify you and to gather broad demographic information, and make further services available to you.
We will not sell, license or trade Your personal information. We will not share your personal information with others unless they are acting under our instructions or we are required to do so by law.
Information collected via Our server logs includes users' IP addresses and the pages visited; this will be used to manage the web system and troubleshoot problems. We also use third-party analytics, tracking, optimization and targeting tools to understand how users engage with our Platform so that we can improve it and cater personalized content/ads according to their preferences.
The User is explicitly aware that they have an ongoing right to review the personal information collected about the child, revoke consent, and delete the child’s personal data.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If the same is not identified to you, you have the right to request the Company to elucidate the purpose of collection of said personal information, pending the fulfillment of which you shall not be mandated to disclose any information whatsoever.
We will collect and use your personal information solely with the objective of fulfilling those purposes specified by us, within the scope of the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and with the knowledge and consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We use Google Analytics to help us to understand how you make use of our content and work out how we can make things better. These cookies follow your progress through us, collecting anonymous data on where you have come from, which pages you visit, and how long you spend on the site. This data is then stored by Google to create reports. These cookies do not store your personal data.
The information generated by the cookie about your use of the Website, including your IP address, may be transmitted to and stored by Google on servers in the United States. Google may use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Unless subject to an exemption, you have the following rights with respect to your personal data: a. The right to request a copy of your personal data which we hold about you; b. The right to request for any correction to any personal data if it is found to be inaccurate or out of date; c. The right to withdraw Your consent to the processing at any time; d. The right to object to the processing of personal data; e. The right to lodge a complaint with a supervisory authority. f. The right to obtain information as to whether personal data are transferred to a third country or to an international organization. Where you hold an account with any of our services, you are entitled to a copy of all personal data which we hold in relation to you. You are also entitled to request that we restrict how we use your data in your account when you log in.
You further acknowledge that the Platform may contain information that is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services, and you retain sole discretion to seek for discontinuation of such communications at any point of time.
We may host surveys for survey creators for our platform who are the owners and users of your survey responses. We do not own or sell your responses. Anything you expressly disclose in your responses will be disclosed to survey creators. Please contact the survey creator directly to better understand how they might share your survey responses. Information collected will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005, any rules made thereunder, or any other law for the time being in force.
b. Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as intellectual property rights, fraud, and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.
Following registration, you can review and change the information you submitted at the stage of registration, except Email ID and mobile number. An option for facilitating such change shall be present on the Platform and such change shall be facilitated by the User. If you change any information, we may or may not keep track of your old information. We will not retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems, and enforce our terms and conditions. Such prior information shall be completely removed from our databases, including stored ‘back up’ systems. If you believe that any information, we are holding on you is incorrect or incomplete, or to remove your profile so that others cannot view it, the User needs to remediate, and promptly correct any such incorrect information.
You are entirely responsible for maintaining the confidentiality of your password. It is important that you protect it against unauthorized access to your account and information by choosing your password carefully and keeping your password and computer secure by signing out after using our services.
You agree not to use the account, username, email address, or password of another Member at any time or to disclose your password to any third party. You are responsible for all actions taken with your login information and password, including fees. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password. You agree to notify us immediately if you suspect any consistent unauthorized use of your account or access to your password even after changing it.
We at Crejo ensure adherence to GDPR principles namely (i) Lawful Process, (ii) Legal Purposes, (iii) Limited Use, (iv) Assurance of Accuracy, (v) Limited Duration, and (vi) Secure Processing, relating to the collection, use, transfer and deletion of personal data. We have a “Data Processing Policy” to process and secure Personal Data. On regular basis, we document compliance of the policy.
14.1 Data Subjects Bills of Rights:
We at Crejo ensure to protect your individual rights namely (i) right to be informed, (ii) right to access, (iii) right to rectification, (iv) right to data portability, (v) right to erase, (vi) right to restrict, (vii) right to object, (viii) rights relating to automated decision making and profiling, and (ix) special rights for children data subjects.
14.2 Use of Personal Data:
We at Crejo collect personal data for providing access to Portal and this personal data is strictly not shared with any other party. We do not collect Sensitive Personal data as defined in GDPR Regulations. Personal data as defined in GDPR Regulations include identified or identifiable individuals, known as data subjects. Such information can be name, ID numbers, phone numbers, addresses, account details, online identifiers, photos, videos, and physical attributes.
We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the Company. We follow generally accepted industry standards to protect the Personal Information submitted to us and information that we have accessed.
However, as effective as encryption technology is, no security system is impenetrable. Our Company cannot guarantee the security of our database, nor can we guarantee that information you provide won’t be intercepted while being transmitted to the Company over the Internet.
USAGE BY CHILDREN:
Children should seek the consent of their parents before providing any information about themselves or their parents and other family members online.
You can visit the Portal without revealing any personal information about yourself. However, some pages on this site may require registration/Login to access. We collect this information to better understand your needs and provide you with better services. If you choose not to provide the information, you may still access the other pages of the Portal. To access certain services or offerings you may be requested for personal information to enable us to contact you from time to time by either email, mobile, postal mail, or other means; to provide you with the information about the services offered by us, special deals and promotions that may possibly be of interest to you; to measure consumer interest in our products and services; to customize the user experience; enforce the legal terms or any subscriber agreement which govern your subscription for services; perform market research; offer you an extension of services; or to detect and protect against error, fraud, and other criminal activity.
While providing such information you accept that we may use personal information about you to improve the site, review the usage of the site, the content, and design of the site, improve our promotional efforts, the product offerings, and services including content submission, leaderboard acknowledgment, etc.
To the extent that you do provide us with personal information and should you need to update or correct that information, you may send updates and corrections about your personal information to email@example.com and we will make all reasonable efforts to incorporate the changes in your personal information. You may opt-out of the use of your information as set forth by contacting us at firstname.lastname@example.org.
Crejo at its discretion may update this policy and will notify you about significant changes by placing a prominent notice on the Portal or by sending you an email as the case may be.
As a responsible company, we do not use automatic decision-making or profiling.
To withdraw your consent, or to request the download or delete your data with us for any or all our services & services at any time, please email to email@example.com.
Protect your passwords. 21.1 Keep your passwords private. Anybody who knows your password can access your account.
21.2 When creating a valid password, use letters, numbers and symbols and it should be 6-15 characters long. Avoid using dictionary words, your name, e-mail address, or other personal information that can be easily obtained. Periodical change of your password also ensures better protection to your account.
21.3 Avoid using the same password for multiple online accounts.
21.3.1 If you are logging in from a public computer or terminal, always log out when you complete an online session instead of closing the page.
21.3.2 Ensure your Personal Computer, mobile phone or other electronic device is protected:
21.3.3 Fraudsters may send genuine-looking emails that contain viruses. These viruses, install malicious code on your computer without your knowledge and extract the confidential information that you use to access your online profile/account, etc.
21.3.4 Tips to bear in mind: 21.3.5 Keep your computer updated with the latest anti-virus / anti-spyware software. 21.3.6 Install a personal firewall on your computer to protect your account. 21.3.7 Do not click on links or open attachments in unknown or unsolicited (spam) emails.
CREATEJOY TECHNOLOGIES PVT LTD.*, A Private Limited Company incorporated under the provisions of the Companies Act 2013, and having its registered office at" 4114, Prestige Jade Pavilion, Gear School Road, Boganahalli, Bengaluru, Karnataka- 560103, India".,** hereinafter referred to as the "Company" (where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors and assigns).
The Company ensures steady commitment to your usage of the Platform and privacy with regard to the protection of your invaluable information. This document contains information about the Website and Mobile Application, https://www.crejo.fun/ (hereinafter referred to as the " Platform").
2.1 "We", "Our", and "Us" shall mean and refer to the Platform and/or the Company, as the context so requires .
2.2 "User "** shall mean and refer to natural and legal individuals who use the Website and Mobile Application and who is of sound mind and competent to make sound and informed decisions.
2.3 "Services" shall refer to the platform that provides extracurricular activities online for children from the ages of 4 (Four) to 16 ( Sixteen) and other related services. Services have been further explained under clause 4.
2.4. "Third Parties" refer to any Application, Company or individual apart from the User and the creator of this Website and Mobile Application and Mobile Application.
2.5. The term "Platform" refers to the Website and Mobile Application which provides the user with the facility to seek information through Service guides published by the Company.
3. GENERAL TERMS
3.1 The headings of each section in these Terms are only for the purpose of organizing the various provisions under these Terms in an orderly manner and shall not be used by either Party to interpret the provisions contained herein in any manner. Further, it is specifically agreed to by the Parties that the headings shall have no legal or contractual value.
3.3 The User unequivocally agrees that these Terms and the aforementioned Policy constitute a legally binding agreement between the User and the Company, and that the User shall be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by the Platform, and that the same shall be deemed to be incorporated into these Terms, and shall be treated as part and parcel of the same. The User acknowledges and agrees that no signature or express act is required to make these Terms and the Policy binding on the User and that the User's act of visiting any part of the Platform constitutes the User's full and final acceptance of these Terms and the aforementioned Policy.
3.4 The Company reserves the sole and exclusive right to amend or modify these Terms without any prior permission or intimation to the User, and the User expressly agrees that any such amendments or modifications shall come into effect immediately. If the User does not adhere to the changes, they must stop using the Services at once. Their continuous use of the Services will signify your acceptance of the changed terms.
4. SERVICE OVERVIEW
The platform, "Crejo.Fun" is an online e-learning platform which provides several extracurricular activities for children in the online format. The main aim of the services provided is the holistic development of the child. The content that the platform hosts is created exclusively for Company. Online classes may be conducted by professionals/ experts/ facilitators/ teachers contracted by the company or by teachers who may be employed or contracted by the Company for children aged from 4 (Four) to 16(Sixteen ) years of age. The classes will be conducted in private sessions (1: 1) or in small groups. In addition to this, the Company may also conduct summer camps or play shops for children from time to time in large groups of up to 500 children ( Five Hundred Children). Some of the content from the platform may be posted on social media which includes but not restricted to YouTube, Facebook, Instagram, etc and this may be viewed by larger number of Users.
The registration is mandatory for booking any session or course on the Platform. The Users must register themselves on the platform by providing the following details on the platform:
a. Name of the User
b. Email ID
d. Date of Birth/Age
e. Phone Number
Linking of Gmail and Facebook accounts are currently not mandatory. However, Users are to register by linking the Google Account. All registrations on the platform are free of cost and no User shall be charged for any such registration on the platform.
6.1 The User has to be of sound mind and must be capable of making informed decisions after referring to the guides on the Website and Mobile Application.
6.2 In the event of a minor accessing the Website and Mobile Application, it would be the responsibility of his immediate guardian to monitor the minor's use, the platform or the Company will not be liable for any consequences.
7.1 All the Content displayed including but not limited to the illustrations, photographs and write-ups on the Platform is created by/for the Company and the Company is the exclusive owner of the content. All the content is subject to copyright and shall not be reused by any party (or a third party) without the prior written consent of the Company.
7.2 The Users/Readers can submit their own guides/ write-up/content. The same shall be reviewed by the Company before it is displayed on the Website and Mobile Application. The creator of the content/ guide shall be credited as an author but all rights over the content, including but not limited to the copyright shall be vested with the Company.
The Users undertake to indemnify the Platform and keep it indemnified against all proceedings, claims, expenses, and liabilities whatsoever which may be taken or made against or incurred by the Platform or by reasons of the premises for any comments, feedback or any other form of content created by them, which has been published by the Company on the Platform.
9 TERM & TERMINATION
9.1 These Terms shall continue to form a valid and binding contract between the Parties and shall continue to be in full force and effect until the User continues to access and use the Services and Platforms.
9.2 A User may terminate their use of the Services and the Platform at any time.
9.3 The Company may terminate these Terms without notice and/or suspend or terminate a User's access to the Platform at any time and for any reason, if any discrepancy or legal issue arises.
9.4 Such suspension or termination shall not limit our right to take any other action against you that the Company considers appropriate.
9.5 It is also hereby declared that the Company may discontinue the Services and Platforms without any prior notice.
9.6 The Company and its members reserve the right, in its sole discretion, to unilaterally terminate the User's access to the Services, or any portion thereof, at any time, without notice or cause.
9.7 The User shall continue to be bound by these Terms, and it is expressly agreed to by the Parties that the User shall not have the right to terminate these Terms till the expiry of the same.
10.1 By using this Services and Platforms, and providing his/her identity and contact information to the Company through the Platform, the User hereby agrees and consents to receive calls, e-mails, WhatsApp messages or SMS from the Company or any of its representatives at any time.
10.2. Users can report to the Company any grievances or suggestions that they have through e-mail, if they find any discrepancy with regard to the information generated on the Platform, the Company will take necessary action after an investigation. The response with resolution (if any issues found) shall be dependent on the time that is taken for investigation.
11 USER OBLIGATIONS AND FORMAL UNDERTAKINGS AS TO CONDUCT
The User agrees and acknowledges that they are a restricted user of this Platform and that they:
11.1 Authorize the Platform to use, store or otherwise process certain personal information and all published Content, reviews and ratings, comments and feedback for personalization of Services, marketing, and promotional purposes and for optimization of User-related options and Services.
11.2 Agree not to access (or attempt to access) the Platform and/or the materials or Services by any means other than through the interface provided by the Platform.
11.3 Expressly agree and acknowledge that the Content displayed on the Platform is for purpose of reference only, under no circumstance shall the User construe the same as expert/ professional advice. The User may, however, report any offensive or objectionable content, which the Company may then remove from the Platform, at its sole discretion.
11.4 Expressly agrees to make good any losses suffered by the Company or platform which result as a consequence of any act committed by the User including but not limited to acts of fraud, plagiarism, copyright infringement, misrepresentation of information provided on the Company as expert advice or posting slanderous or libelous content in the form of comments or feedback.
11.5. Agrees that they are using the services of the Platform and accessing the platform at their own risk with their prudent judgment and the Company or Platform shall not be responsible for any resultant losses suffered.
11.6. Agrees that the platform will be used by him solely for non-commercial use with the intent of gaining information about the featured services in the form of guides. No commercial endorsements will be made on the platform. This includes providing links to other platforms which may or may or may not be competitors of the Company. In the event of detection of commercial activity by a user, the Platform will have the right to bar him from posting further comments or content on the Platform.
11.7 The User hereby expressly authorizes the Company /Platform to disclose any and all information relating to the User in the possession of the Company /Platform to law enforcement or other government officials, as the Company may in its sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those involve personal injury and theft/infringement of intellectual property. The User further understands that the Company /Platform might disclose any information (including the identity of persons providing information or materials on the Platform) as necessary to satisfy any judicial Order, law, regulation or valid governmental request.
11.8 The User agrees to use the services provided by the Company, its affiliates, consultants and contracted companies, for lawful purposes only.
11.9 The User agrees not to post any material on the Website and Mobile Application that is defamatory, offensive, obscene, indecent, abusive, or needlessly distressful, or advertising any goods or services. More specifically, the User agrees not to host, display, upload, update, publish, modify, transmit, or in any manner share any information that:
11.9.1 belongs to another person and to which the User has no right to; is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophile, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, or otherwise unlawful in any manner whatever; but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
11.9.2. violates any law for the time being in force;
11.9.3. deceives or misleads the other users
11.10 The Users agrees that the Company can at its discretion use the extract from the recorded videos/ snaphot or pictures on their website or any social media websites like Facebook, Linkedin, Twitter, Instagram or any such website for illustration, promotional or advertisement purposes. Further, the Users is the holder of parental responsibility towards the child.
11.11 The User is giving free consent to the Company for processing of child’s personal data and that the User is aware that they have an ongoing right to review the personal information collected about the child, revoke consent, and delete child’s personal data.
12. INTELLECTUAL PROPERTY RIGHTS
Unless expressly agreed to in writing, nothing contained herein shall give the User a right to use any of the Platform's Content which includes but is not limited to trade names, trademarks, service marks, logos, domain names, information, questions, answers, solutions, reports, illustrations, photographs, write-ups save and other distinctive brand features according to the provisions of these Terms.
13. FORCE MAJEURE
Neither the Company nor the Platform shall be liable for damages for any delay or failure to perform its obligations hereunder if such delay or failure is due to cause beyond its control or without its fault or negligence, due to Force Majeure events including but not limited to acts of war, acts of God, earthquake, riot, fire, festive activities sabotage, labour shortage or dispute, internet interruption, technical failure, breakage of sea cable, hacking, piracy, cheating, illegal or unauthorized.
14. DISPUTE RESOLUTION AND JURISDICTION
It is expressly agreed to by the Parties hereto that the formation, interpretation, and performance of these Terms and any disputes arising there from will be resolved through a two-step Alternate Dispute Resolution (" ADR") mechanism. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy.
14.1 Mediation : In case of any dispute between the parties, the Parties will attempt to resolve the same amicably amongst themselves, to the mutual satisfaction of all parties. In the event that the Parties are unable to reach such an amicable solution within thirty (30) days of one Party communicating the existence of a dispute to any other Party, the dispute will be resolved by arbitration, as detailed herein below;
14.2 Arbitration : In the event that the Parties are unable to amicably resolve a dispute by mediation, said dispute will be referred to arbitration by a sole arbitrator to be appointed by the Company, and the award passed by such sole arbitrator will be valid and binding on all parties. The Parties shall bear their own costs for the proceedings, although the sole arbitrator may, in his/her sole discretion, direct either Party to bear the entire cost of the proceedings. The arbitration shall be conducted in English, and the seat of Arbitration shall be the city of Bengaluru.
The Parties expressly agree that the Terms, Policy and any other agreements entered into between the Parties are governed by the laws, rules, and regulations of India.
Any and all communication relating to any dispute or grievance experienced by the User may be communicated to the Company by the User by emailing to firstname.lastname@example.org.
16. MISCELLANEOUS PROVISIONS
16.1 Entire Agreement : These Terms, read with the Policy, form the complete and final contract between the User and the Company with respect to the subject matter hereof and supersedes all other communications, representations, and agreements (whether oral, written or otherwise) relating thereto.
16.2 Waiver : The failure of either Party at any time to require performance of any provision of these Terms shall in no manner affect such Party's right at a later time to enforce the same. No waiver by either party of any breach of these Terms, whether by conduct or otherwise, in any one or more instances, shall be deemed to be or construed as a further or continuing waiver of any such breach, or a waiver of any other breach of these Terms.
16.3 Severability : If any provision/clause of these Terms is held to be invalid, illegal or unenforceable by any court or authority of competent jurisdiction, the validity, legality, and enforceability of the remaining provisions/clauses of these Terms shall in no way be affected or impaired thereby, and each such provision/clause of these Terms shall be valid and enforceable to the fullest extent permitted by law. In such case, these Terms shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the original rights, intentions and commercial expectations of the Parties hereto, as expressed herein.
16.4 Contact Us : If you have any questions about this Agreement, the practices of the Platform, or your experience with the Service, you can contact us at: email@example.com .
We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us. The policy concerning the processing of the refund shall be following the clauses as set forth:
1. RETURN AND EXCHANGE REQUESTS
Upon your purchase of the Service through the Company’s Platform, you can place a return request anytime during the course. As per this Policy, the Company shall refund fees on prorated basis i.e. refund of fees shall be towards pending classes i.e. if you have paid for 24 sessions and request for a refund after attending four sessions then in that case the Company shall be liable to pay you refund only towards pending/unattended classes i.e. 20 classes.
The Company reserves all the right to deduct proportionate fees towards classes attended by you.
The User or the Customer may also raise a request for Exchange of the service by contacting the customer care , if the User is not comfortable with the particular chosen course. All customer care requests have to be written to firstname.lastname@example.org.
2. PROCESSING OF REFUND
Refunds are done within 10 (Ten) business days. The refunds may be done by the Company as a credit refund for which the User may avail it at a later point.
Further, the User additionally will be provided refund options by the same mode as the mode of payment/bank transfer by deducting the necessary charges/any discounts offered to the User.
All Refund requests shall be made by the User by emailing to email@example.com, which will be the official mode of communication with the Platform and the Company. The Company shall waive all other means of communication made.
All Refunds shall be made only by the Company’s Customer care on following such guidelines.
As a User, one has the right to cancel your order upon placing the same before the scheduled time for the second class of the particular course. The Company at its sole discretion may cancel any order(s) based on the following:
Further, while all measures are taken to ensure accuracy of service, specifications and pricing, the details of the product as reflected on the platform may be inaccurate due to technical issues, typographical errors or incorrect service information provided by human error and in such an event you shall be notified as soon as such error comes to the notice of the Company. In such event, the Company reserves the right to cancel your order and refund any money that may have been paid by you towards the purchase of such services or can provide the same course that is bought by you.
We maintain a negative list of all fraudulent transactions and non-complying users and reserve the right to deny access to such users at any time or cancel any orders placed by them in future.
CREATEJOY TECHNOLOGIES PVT LTD.** , A Private Limited Company incorporated under the provisions of the Companies Act 2013,and having its registered office at "4114, Prestige Jade Pavilion , Gear School Road, Boganahalli, Bengaluru, Karnataka- 560103, India" , hereinafter referred to as the "Company" (where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors and assigns).
The Company ensures steady commitment to your usage of the Platform and privacy with regard to the protection of your invaluable information. This document contains information about the Website and Mobile Application, https://www.crejo.fun (hereinafter referred to as the " Platform").
The Company will not be responsible for any damage suffered by the User from use or purchase of the products or services on this platform. This includes but is not limited to, loss of revenue/data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act/omission of parties. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.
The firm also makes it clear that it shall not be held liable for any damage/hurt/inconvenience caused to the User through the course of the provision of services or as a result of the User’s actions. The firm makes no representations or warranties as to the conduct of the User. The firm takes no responsibility for any content that User sends or receives from other Users or third-party posts through the website or platform. Any material downloaded or otherwise obtained through use of the service is accessed at the User’s own discretion and risk.
The services on the platform are intended to be subject to availability, without any promises or guarantees on the same by the firm, and while certain information available on the platform is the property of the firm and the firm endeavors to keep the said information updated and accurate, the firm shall not make any representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the platform or the information, customers, services, or related graphics contained on the platform for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
The services on the platform are based on the information that is given by the user and the correctness of authenticity of the same is assured by the users, the users cannot hold the platform accountable for the mistakes caused by any error in the information
Any and or all the intellectual property on the firm platform may have been trademarked or copyrighted by the firm and or any other such person and any use, misuse or manipulations that may be in relation to the intellectual property shall be the responsibility of the User. However, when brought to the notice of the firm, there shall be immediate legal action taken but a failure to take immediate action shall not be considered condoning the breach.
The firm bears no responsibility whatsoever for any consequences arising from the use of the said services by the User. The use of the services in the platform is the sole responsibility of the User (or legally authorized person on behalf of the User), and in case of any negligence on the part of the User in acting on the same shall not be construed as imposing any liability, direct or indirect, on the firm/platform.
The firm shall disclaim all responsibility and owns no liability to vendors for any outcome (incidental, direct, indirect or otherwise) from the use of the services. In no event will the firm be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of the platform.
Through this platform, you may able to link to other platforms which are not under the control of the firm. We have no control over nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the platform up and running smoothly. However, the firm takes no responsibility for, and will not be liable for, the platform being temporarily unavailable due to technical issues beyond our control.
To the maximum extent permitted by applicable law, we will have no liability related to User content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. Website also disclaims all liability with respect to the misuse, loss, modification or unavailability of any User content.
The User understands and agrees that any material or data downloaded or otherwise obtained through the platform is done entirely at his/her own discretion and risk and he/she will be solely responsible for any damage to his/her computer systems or loss of data that results from the download of such material or data. We are not responsible for any typographical error leading to an invalid coupon. Platform accepts no liability for any errors or omissions, with respect to any information provided to you whether on behalf of itself or third parties.
The User is explicitly aware that they have an ongoing right to review the personal information collected about the child, revoke consent and to delete child’s personal data.
You agree that your use of the website and use of the services given by the firm shall be at your own risk. To the fullest extent permitted by law, Createjoy Technologies Pvt ltd. and its officers, managers, members, directors, employees, successors, assigns, subsidiaries, affiliates, service professionals, suppliers, and agents disclaim all warranties, express, implied, statutory or otherwise, and make no warranties, representations, or guarantees in connection with this website, the services offered on or through this website, any data, materials, submitted content, relating to the quality, suitability, truth, accuracy or completeness of any information or material contained or presented on this website, including without limitation the materials, data and submitted content of other vendors of this site or other third parties. Unless otherwise explicitly stated, to the maximum extent permitted by applicable law, this website, the services offered on or through this website, data, materials, submitted content, and any information or material contained or presented on this website is provided to you on an "as is," "as available" and "where-is" basis with, non-infringement of third-party rights. Firm does not provide any warranties against errors, mistakes, or inaccuracies of data, content, information, materials, substance of the website or submitted content, any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, any bugs, viruses, trojan horses, or the like which may be transmitted to or through the website by any third party, any interruption or cessation of transmission to or from the website, any defamatory, offensive, or illegal conduct of any third party or service User or service provider, or any loss or damage of any kind incurred as a result of the use of any data, content, information, materials, substance of the website or submitted content posted, emailed, transmitted, or otherwise made available via the website. Firm will not be a party to or in any way be responsible for monitoring any transaction between you and any party, including third party service professionals of products or services. As with the use of any product or service, and the publishing or posting of any material through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.